FAQs

 

How long will shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx or UPS. Product will be shipped within 48 business hours. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

How does the Flying Glow Disc work?

The Flying Glow Disc is equipped with LED lights that illuminate when activated. This allows players to see the Frisbee clearly in low-light conditions or during nighttime play.

How do I activate the lights on the Flying Glow Disc?

Simply press the button located on the underside of the Flying Glow Disc. Once pressed, the LED lights will turn on. Press the button again to turn them off.

Is the Flying Glow Disc waterproof?

Yes, Flying Glow Disc is water-resistant, making it suitable for play near water bodies. However, it's recommended not to submerge it for extended periods

Is the Flying Glow Disc safe to use for children?

Absolutely! The Flying Glow Disc is designed with safety in mind. The edges are smooth to ensure safe catching and throwing. However, it's recommended for children above the age of 5.

Can the LED lights be replaced?

The LED lights are designed to last a long time and are not replaceable. However, if you experience any issues, please contact our customer service for assistance.

How durable is the Flying Glow Disc?

Flying Glow Disc is made of high-quality materials that can withstand regular play. However, like all sports equipment, it's essential to handle it with care to extend its lifespan.

Can I use the Flying Glow Disc during the day?

Of course! The Flying Glow Disc functions just like a regular one during the day. You can choose to activate the lights or keep them off.

What should I do if my Flying Glow Disc isn't lighting up?

Ensure that the battery is fully charged. If the issue persists, please refer to the troubleshooting section in the user manual or contact our customer support.

How do I clean the Flying Glow Disc?

Wipe the Flying Glow Disc with a damp cloth. Avoid using harsh chemicals or abrasive materials as they may damage the surface and the lights.

How do I turn off the lights to save battery when not in use?

Simply press the activation button until the lights turn off. Always ensure to turn off the lights after play to conserve battery life.